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FAQs

Delivery times vary depending on the destination and service level chosen. Express shipments to major cities typically arrive within 1-3 business days, while standard shipping can take 5-10 business days. Remote locations may require additional time. Please note that customs clearance can sometimes cause delays beyond our control.

Our shipping rates vary depending on the destination, package size, weight, and chosen service level. We offer competitive rates for both individuals and businesses, with discounts available for high-volume shippers.

Yes, we offer shipping insurance to protect your valuable items. Basic coverage is included in our standard shipping rates, but we recommend additional insurance for high-value items. You can purchase extra coverage during the booking process or by contacting our customer service team.

As an experienced international shipper, we handle all necessary customs documentation for your shipments. However, please note that customs duties and taxes are the responsibility of the recipient and are not included in our shipping rates. We can provide estimates of potential customs charges upon request, but final amounts are determined by the customs authorities in the destination country.